Shipping Details

At Strawberry Valley we don't hold shelf stock. We make every order brand new, just for you. We like to get your orders made quickly and wherever possible, ready to ship within 24 hours.

We use a Royal Mail business account for all of our shipping :

United Kingdom : 1-3 days - FREE Shipping
Europe : 5 - 10 days - £7.95 GBP Flat Rate
North America : 5 - 10 days - £8.95 GBP Flat Rate

Customs fees, duties and import taxes: 
Please note that we're based in the UK. When ordering from outside of the UK it is your responsibility to check for any import tax or duties that could be applied to your order.

Small A5 and Regular A4 prints : Sealed and shipped inside a strengthened envelope.

Large A3 prints : Carefully sealed, rolled and shipped in a strong postal tube.

 

Returns :

We don't have many returns (just a handful a year) but please rest assured that we make the process completely painless.

There's a returns address included on the order address label.

If you're exchanging items then it's a good idea to pop a note in with the return shipment so that we can deal with that as quickly as possible for you.