Please feel free to 'ask away' if you have a specific question not answered here. We welcome questions, we're always friendly and only ever on your side...
Very easy. We use the popular, standard metric 'A' sizes (called ISO format) so there's plenty of choice both online and in home stores. In fact, we've written a brief framing guide which will help get you pointed you in the right direction.
Our classic animal print range has a plain mid tone with a subtle hint of grey/green. We choose this as it helps portray the realism of the artwork while maintaining the 'timeless' classic look. Unfortunately, the colour information contained in each print is tied closely into the background when we make them, so we're unable to easily change the background colour afterwards.
Our animal nursery range has a neutral, pure grey background with soft 'bokeh' blurred lighting effects. This allows it to tie in with any room's colour scheme.
Our puppy dog prints have a neutral, pure grey background with a super-cute, (very subtle) tiny paw print pattern.
We're sorry to say that we don't. We get lots of requests, but the process of making the artwork is pretty lengthy and very time consuming, so it means that we have to charge ridiculous amounts to make it work. We soon realised that it wasn't possible on a practical basis (as we have to essentially 'drop' everything else). Sorry about that.
We don't. We get asked a lot, but we're purely an exclusive retail outlet, selling our products directly to our customers via online channels. This allows us to always maintain our very high standards and attach exceptional customer service to our products.
Delivery and Returns
We dispatch orders every mid-morning, Monday to Saturday. Any orders placed after this will be made the same day and dispatched the following 'working' morning.
We ship all of our items using the First class service, via our Royal Mail business account:
United Kingdom : 1 - 3 days : FREE Shipping
Europe : 5 - 10 days : £9.95 GBP Flat Rate
North America : 5 - 10 days : £10.95 GBP Flat Rate
Australia : 5 - 10 days : £10.95 GBP Flat Rate
We lovingly prepare and ship our prints using strengthened board backed envelopes and recycled reinforcing materials. We've successfully sent over 50,000 prints in this way.
Don't worry about a thing, we're always on your side. Send us a quick message over with your details and we'll look into it for you right away.
Don't worry about a thing, we suffer very little in the way of damage. We also take a very friendly, no nonsense approach to events 'out of our control'. As soon as it's convenient, get in touch with us with the details and we'll get it fixed for you right away.
Of course! If you have a problem then please just let us know, or if you change your mind (for any reason), please rest assured that we offer a no nonsense return for a refund option within 100 days of purchase.