Delivery and Returns
Delivering Art Prints :
At Strawberry Valley we don't hold shelf stock. We make every order brand new, just for you.
To maintain our high standards and quality control we print everything ourselves 'in-house', (using our top of the range fine-art printers). We like to get your orders made quickly and ready to ship the very next morning.
We dispatch all of our items next day, via our Royal Mail business account:
United Kingdom : 1st Class Mail 1-2 days - FREE
Returns:
100 day Return Window and 100% money back Guarantee.
(items need to be returned unused and undamaged)
We don't have many returns (just a handful a year) but if you change your mind, please rest assured that we make the process completely painless. There's a returns address included on every order's address label.
* Please Note: The cost and safe return of orders is the responsibility of the customer
Exchanges :
If you'd like to exchange any items then it's a good idea to include a note in with the return shipment so that we can deal with that as quickly as possible for you (as soon as we receive something back, we deal with it the same day).