Shipping and Returns

Shipping Art Prints

At Strawberry Valley we don't hold shelf stock. We make every order brand new, just for you.

To maintain our high standards we print everything in-house ourselves and we like to get your orders made quickly and ready to ship the very next morning.

We dispatch all of our items next day, via our Royal Mail business account:

  • United Kingdom : 1 - 3 days - Free

Small A5 and Regular A4 prints : Sealed and shipped inside a strengthened envelope.
Large A3 prints : Rolled and shipped inside a strong postal tube.

Returns :

100 day Return Window and 100% money back Guarantee.
(items need to be unused and undamaged)

We don't have many returns (just a handful a year) but if you change your mind, please rest assured that we make the process completely painless. There's a returns address included on every order's address label.

*The cost and safe return of orders is the responsibility of the customer

Exchanges :

If you're exchanging items then it's a good idea to include a note in with the return shipment so that we can deal with that as quickly as possible for you (as soon as we receive something back, we deal with it the same day).